Deskly

What it does

We are building carefully, one solid piece at a time. This list is honest about what works now and what is coming.

Talk to customers In the pilot

Website chat
A chat button on your site that answers from your own facts, in the customer's language.
Matches your brand
Reads your site's colors and fonts. Change them any time.
Hands over to you
When it is unsure, or the customer asks for a person, the chat is flagged for your team.
Says it is an AI
Customers are told they are talking to an assistant.

Fill the calendar In the pilot

Booking in the chat
Customers pick a service and a time. Only real free times are offered.
No double bookings
The database refuses overlapping appointments.
Hosted booking page
A page you can link from social media or Google, in your colors.
Requests you approve
Set booking to Ask and every request waits for your yes.

Keep track In the pilot

Leads
Every phone number or email left in a chat is saved with the conversation.
Inbox
Read every chat. See which ones need a person.
Teach it by scanning
Point it at your public website and review what it found.

Stay in control In the pilot

Auto, Ask or Never
Choose what it may do on its own for each kind of action.
Spending limit
A monthly AI limit. When it is reached the assistant stops and takes messages.
Activity log
A record of what the assistant did and when.
Pause switch
Turn the assistant off at once.
Export and delete
Take your data with you. Ask us to delete it.

Coming next Not yet available

WhatsApp and Telegram
Customers and owners on the apps they already use, including approvals by message.
Email sorting
Reads your inbox, ignores spam, and asks you before it replies.
Daily summary
A short plain-English report of what happened.
Lead finder and website report
Local lead lists and clear fixes for gaps on your website.
Review requests
Ask happy customers for a review, and draft replies for you to approve.
Team accounts
Staff logins, roles and a report for the owner.
Phone calls
A voice assistant on a business phone number.
Join the pilot